Charleston Native Keepsakes Return Policy

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Easy shopping, simple returns - that's our promise.

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At Charleston Native Keepsakes, we're committed to making your shopping experience as seamless and worry-free as possible.

We understand that there may be times when a purchase may not meet your expectations or your needs might change.

When that happens, we make completing a return simple and convenient.

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Most items can be returned for a refund or replacement/exchange within 30 days of delivery if they are in original or unused condition.

For eligible items, you can enjoy free returns at many locations near you.

For information on an item's return eligibility, please check the product detail page before placing your order.

After placing an order, you can find relevant information on an item's return eligibility in your Order History.

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Additionally, products listed as "Final Sale" are non-returnable and non-refundable, including trading card games, and specific discounted items.

In the unlikely event that a non-returnable/Final Sale item arrives damaged, defective, or materially different from what was ordered, please contact Customer Service.

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